Inspirational Home Collection LLC policies are as follows:

Ordering Ordering from Inspirational Home Collection LLC is easy and convenient via the internet. Just browse our selection of products, click on any items that you wish to purchase and add them to your shopping cart. Once you have completed your shopping, click the “checkout” button and follow the steps noted on the screen.We use a secured on-line shopping cart for processing your orders, and accept PayPal, Visa, Mastercard, Discover and American Express. Visa, Mastercard, Discover and American Express will all be processed through our PayPal account. You have the option, but are not required to set up your own PayPal account when paying for your purchase. Please note that the required fields of information must be filled in or your order cannot be processed properly. It is important to follow the directions carefully or your order may not be accepted or missing information could result in delayed shipment. If the item you have chosen is not currently in stock, we will automatically notify you of the estimated ship date, and place the item on backorder. You will always have the option to cancel your order if you choose not to wait. If you choose to cancel your order please contact our customer service department. All orders shipped to a Wisconsin address are subject to applicable Wisconsin sales tax, as required by law. Additional sales tax may be applied only where required by law. You may cancel your order within 24 hours of placement. Once your order has been processed, it is considered a valid order, and will be subject to our return policies at noted below.

Shipping & Handling Standard shipments on in-stock merchandise are typically shipped within 5 business days from receipt of the order. We send our packages USPS Parcel Post (or First Class, if avavilable) for a delivery of 3-10 business days from date of shipment. Quick-ship options are available for additional cost to the customer, and are typically shipped within 24 hours from receipt of the order. These options are Overnight and 2nd Day delivery, and are shipped via UPS or FedEx. Delivery must be to a street address, not a P.O. box. If we do not have a street address it may cause a delay in processing your shipment. Shipments originate from Wisconsin, and rates for the standard and quick-ship options are based on weight and delivery zip code. These rates are noted on your order at the time of checkout. If you have any questions please feel free to e-mail our customer service department or call 1-608-630-2959. ****PLEASE NOTE: Orders to be shipped to addresses within the 53555 zip code area will be eligible for WILL CALL PICKUP. Please select "Will Call" from the drop down menus for shipping options.**** Returns Inspirational Home Collection LLC strives to ship you only quality products, and we want to make sure you are satisfied so you will visit us again in the future. So, if for some reason you are dissatisfied with your purchase, please contact us within 7 days of receipt of your shipment, and we will take all steps necessary to replace your item or issue you a store credit to be used at any time in the future on Inspirational Home Collection LLC products. Shipping expenses are non-refundable and all returned items must be in their original condition for a credit to be issued. Returns will not be accepted without prior approval. If you wish to return an item please contact our customer service department or call 1-608-630-2959 prior to returning the item to assure proper credit is received.

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